Privacy Policy.

1. Information We Collect

When you contact Lumic Signs through our website, Facebook, Messenger, email or phone, we may collect your name, business name, email address, phone number and details of your printing or signage enquiry.

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotations.
• Communicate about requested products and services.
• Process and manage customer orders.
• Arrange production and delivery where applicable.

We do not use enquiry contact details to send unsolicited promotional marketing messages.

3. Sharing Your Information

We do not sell personal information.

We may share information with service providers when reasonably necessary to respond to your enquiry or fulfil an order, or when required by law.

4. Storage and Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access.

Information may be stored using our email, website and business communication services, including Meta platforms when you contact us through Facebook or Messenger.

5. Access and Correction

You may contact us to request access to, or correction of, personal information we hold about you.

6. Privacy Enquiries

For questions or concerns about how your personal information is handled, please contact:

Lumic Signs
Email: info@lumicsigns.com.au
Website: https://lumicsigns.com.au/

We will review and respond to privacy enquiries within a reasonable timeframe.

7. Updates

We may update this Privacy Policy to reflect changes in our business practices or applicable requirements. The latest version will be available on our website.